PawDiary Support
Email hello@kelbilos.com and we will get back to you. Telling us which iPhone and which iOS version you are on usually saves a round trip.
Frequently asked
Where is my data stored?
Everything — entries, photos, videos, notes, streaks and settings — lives locally on your device. Only the text and photos you explicitly send to the AI features leave your device, and we never store them.
How does the personality reveal work?
Answer a few playful questions about your pet (any animal photo works) and our AI generates an archetype, trait bars and a spot-on description. It's for fun — not veterinary advice.
How do subscriptions work?
PawDiary Premium is an auto-renewing subscription managed by Apple and RevenueCat: $49.99/year (7-day free trial) or $5.99/week. Cancel anytime in your App Store account settings (Settings → your name → Media & Purchases → Subscriptions). Use Restore Purchases in the app's Settings if premium doesn't appear after buying.
Can I use the app with more than one pet?
Yes. The free plan includes one pet; Premium unlocks unlimited pets.
How do I delete my data?
Deleting the app removes everything it stored on your device. There is no account and no copy kept on our servers, so there is nothing else to delete.
Something isn't working
First, try restoring purchases or restarting the app — most hiccups are fixed in seconds. If not, contact us via the App Store page for Pet Diary and we'll help you out.